Cookie Policy
Last updated: June 28, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
This Cookie Policy explains how Quest Insider ("we," "us," or "our") uses cookies and similar technologies on our website quest-insider.com and related services.
2. Types of Cookies We Use
2.1 Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Website accessibility features
- Load balancing and performance optimization
- Remembering your cookie preferences
2.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information:
- Pages visited and time spent on each page
- Traffic sources and user journeys
- Error messages and performance issues
- Popular features and content
- Device and browser information
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language and region preferences
- Font size and accessibility settings
- Form data retention
- Video and audio player settings
- Customer support chat preferences
2.4 Marketing/Targeting Cookies
These cookies are used to deliver relevant advertising and track marketing campaigns:
- Tracking website visits from advertising campaigns
- Building profiles of user interests
- Limiting the number of times ads are shown
- Social media integration
- Remarketing and retargeting
3. Specific Cookies We Use
4. Legal Basis for Cookie Use
We use cookies based on the following legal grounds:
- Consent: For non-essential cookies, we obtain your explicit consent
- Legitimate Interest: For analytics cookies that help improve our services
- Contractual Necessity: For cookies essential to provide our services
- Legal Obligation: For cookies required by law or regulation
5. Cookie Management and Your Choices
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie settings
5.2 Cookie Settings
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Using the cookie management tool in your browser
- Contacting us directly at [email protected]
5.3 Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
6. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
6.1 Necessary Cookies
Disabling necessary cookies will impair basic website functionality and may prevent you from:
- Logging into your account
- Maintaining session state
- Accessing secure areas
- Using certain features
6.2 Analytics Cookies
Disabling analytics cookies will not affect functionality but prevents us from:
- Understanding how you use our website
- Improving user experience
- Identifying technical issues
- Measuring website performance
6.3 Marketing Cookies
Disabling marketing cookies will not affect functionality but may result in:
- Less relevant advertising
- Repeated display of the same ads
- Inability to measure campaign effectiveness
- Limited social media integration
7. Similar Technologies
In addition to cookies, we may use other similar technologies:
7.1 Web Beacons/Pixels
Small transparent images used to track user behavior and measure email campaign effectiveness.
7.2 Local Storage
Browser storage mechanisms that retain data locally on your device for enhanced functionality.
7.3 Session Storage
Temporary storage that maintains data during your browser session.
7.4 Fingerprinting
We do not use device fingerprinting techniques to track users across sessions.
8. International Transfers
Some of our third-party cookie providers may transfer data outside the UK and EEA. We ensure adequate protection through:
- Adequacy decisions by the UK government
- Standard Contractual Clauses
- Binding Corporate Rules
- Certification schemes
9. Data Retention
Cookie data is retained for different periods depending on the type:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Retained for the specified duration (up to 26 months)
- Local Storage: Retained until manually deleted
- Analytics Data: Anonymized after 26 months
10. Your Rights
Under UK GDPR, you have the right to:
- Withdraw consent for cookie use at any time
- Access information about cookies we use
- Request deletion of cookie data
- Object to cookie processing
- Lodge a complaint with the Information Commissioner's Office
11. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in:
- Our cookie practices
- Legal requirements
- Technology developments
- Third-party services
We will notify you of material changes through our website or email notifications.
12. Contact Information
For questions about our use of cookies or this policy, please contact us:
Quest Insider Limited
123 Wardour Street
London W1F 0UW
United Kingdom
Email: [email protected]
Phone: +34911896634
Data Protection Officer: [email protected]
13. Additional Resources
For more information about cookies and online privacy: